> For the complete documentation index, see [llms.txt](https://mmsolution.gitbook.io/mmsolution/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mmsolution.gitbook.io/mmsolution/troubleshooting.md).

# Troubleshooting

When you start using the MMBox Telegram, you'll likely come across some unfamiliar conditions. To assist you on your journey, we've defined some of the most common issues

### Stuck / Hanging

Sometimes it seems like Telegram UI got stuck. Prevent these hangs by giving  command `/mmbox` `/logs` again and dialog box appears respectively.

{% hint style="info" %}
`/mmbox` and `/logs` commands are conversation based. It returns dialog box so user can give instructions and fetch or update data.
{% endhint %}

### `/mmbox` Buttons not working

Make sure your most recent messages and options are not relevant to other commands (`/logs`, `/start`, `/stop`).

{% hint style="info" %}
Its an uni-conversation design, at a time you can have conversation with one dialog box or command.
{% endhint %}